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Rouse Company Foundation Student Services Building

Help Desk/LAN Support Technology - Computer Support Technology Certificate (Career)

Application Code 296

For curriculum information, contact the Science, Engineering, and Technology Division—Room ST-248—443-518-1600.

This certificate is designed to meet the needs of individuals who are interested in providing IT services to companies through help desk support. Help desk institutes a multi-tiered troubleshooting approach by personnel with extensive technical knowledge. This certificate also prepares the student for the following certifications: CompTIA A+, Network+, CCENT (Cisco Certified Entry Networking Technician), and AMP NETCONNECT certification for copper fiber installation.

Course NumberTitleCredits
CMSY-105Personal Computer Systems Repair I

3

CMSY-106Personal Computer Systems Repair II

3

CMSY-110Software Applications for Micros

3

CMSY-219Operating Systems

3

CMSY-255Introduction to Unix and Linux

3

CMSY-256Linux Server Administration

3

CSCO-291Introduction to Networks

3

CSCO-292Routing and Switching Essentials

3

ELEC-140Network Cabling Systems

3

MSFT-299Fundamentals and Practice for Network+ Certification

3

Total Credit Hours: 30

For important information about this financial aid-eligible program that leads to gainful employment, please visit www.howardcc.edu/disclosures.