SPCH-175 Business Communications
Communication skills are vital to the success of any employable person in today's competitive organizational environment. Those able to communicate an idea through interpersonal communication, technology, and writing will be better prepared to conduct themselves properly in an organizational setting. This course encompasses four primary facets of business communication applicable to any employment setting: business writing, interpersonal business communication, business etiquette and professionalism, and business communications utilizing technology. Students will be immersed in the business writing process, thus enabling them to plan, design, and ultimately author a number of documents applicable to today's organizational environment. Students will compose cover letters, resumes, thank you letters, and job acceptance letters in preparation for the job search process. Students will also learn how to function cohesively and communicate as a team through delivering a persuasive group presentation. Finally, course members will learn how companies leverage technology, such as web applications, social media, and other tools to better communicate internally as well as with customers. By the completion of this course, students will also maintain a fi rm understanding of the nuances of business etiquette, both domestically and internationally.