2016-2017 College Catalog

Online Catalog

Mediation and Conflict Resolution Center

The Mediation and Conflict Resolution Center offers free and confidential mediation services to all students, faculty, and staff of Howard Community College who need assistance in resolving interpersonal conflicts that occur both on and off campus. MCRC does not mediate conflicts that are handled by the college’s grievance and disciplinary procedures.

Mediation is the primary process used to help resolve conflicts. This process involves trained mediators, who are neutral and objective, helping those in conflict to tell their stories to each other, explore underlying issues, brainstorm potential resolutions of the conflict, and reach an agreement that meets the needs of both as much as possible. Mediation sessions are held on days and at times and locations convenient to the parties. The Center also provides facilitation services to groups experiencing conflict.