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2015-16 College Catalog

Online Catalog

Help Desk/LAN Support Technology - Computer Support Technology Certificate (Career)

Application Code 296

For curriculum information, contact the Business and Computer Systems Division—Room DH-239—443-518-1520.

This certificate is designed to meet the needs of individuals who are interested in providing IT services to companies through help desk support. Help desk institutes a multi-tiered troubleshooting approach by personnel with extensive technical knowledge. This certificate also prepares the student for the following certifications: CompTIA A+, Network+, CCENT (Cisco Certified Entry Networking Technician), and AMP NETCONNECT certification for copper fiber installation.

Course NumberTitleCredits
CMSY-105Managing and Maintaining PCs and Mobile Devices I

3

CMSY-106Managing and Maintaining PCs and Mobile Devices II

3

CMSY-110Software Applications for Micros

3

CMSY-158Fundamentals and Practice for Network+ Certification

3

CMSY-219Operating Systems

3

CMSY-255Introduction to Unix and Linux

3

CMSY-256Linux Server Administration

3

CSCO-291Introduction to Networks

3

CSCO-292Routing and Switching Essentials

3

ELEC-140Network Cabling Systems

3

Total Credit Hours: 30

For important information about this program, including the graduation rate and median debt of students who completed, please visit howardcc.edu/disclosures.