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2013-14 College Catalog

Online Catalog

Computer Support Technology - A.A.S. Degree (Career)

Application Code 118

For curriculum information, contact the Science, Engineering, and Technology Division—Room ST-248—443-518-1600.

This area of study is designed to meet the needs of business and industry by qualifying students for a variety of technical positions in computer support. These are entry-level positions in the areas of software support, help desk technician, hardware installation and repair technician, and network support technician. All students will learn basic skills in the use of productivity software, hardware repair and maintenance, and fundamentals of networking. This core will prepare students to take a number of independent certification tests including CompTIA’s A+ and Network+ certifications; Microsoft Certified Professional (MCP); and Microsoft Office Specialist Word and Excel core exams. Then each student will complete additional coursework in one of the track areas. Depending on the optional courses taken, students may be prepared to take additional certification exams that will count toward a range of industry certifications.

General Education Core

Composition

Course NumberTitleCredits
ENGL-121College Composition

3 credits

Humanities, Arts and Literature

Course NumberTitleCredits
-Humanities, Arts, or Literature Core Course

3

SPCH-105Fundamentals of Public Speaking

3 credits

Social Sciences

Course NumberTitleCredits
-Social and Behavioral Sciences Core Course

3

Science

Course NumberTitleCredits
-Science Core Courses

4

PHYS-107 recommended

must include one course with lab

Mathematics

Course NumberTitleCredits
MATH-141College Algebra

3 credits

-or

-higher

Interdisciplinary

Course NumberTitleCredits
CMSY-129Principles of the Internet

3 credits

Required Courses Related to Major

Required Courses

Course NumberTitleCredits
ACCT-111Principles of Accounting I

3 credits

-or

BMGT-100Introduction to Business & Organization

3 credits

CMSY-105Personal Computer Systems Repair I

3

CMSY-106Personal Computer Systems Repair II

3

CMSY-110Software Applications for Micros

3 credits

CMSY-219Operating Systems

3 credits

MSFT-299Fundamentals and Practice for Network+ Certification

3 credits

MSFT-272Microsoft Windows XP Professional

3

MSFT-273Managing Microsoft Windows Server 2003

3

-Additional Courses in Major

15-16

Additional Courses in Major: Students will choose 15-16 credits from the courses listed below according to their specific career plans. The courses are grouped into three interest areas, but students are free to select 15-16 credits from any area. Since this is a rapidly changing field, students should consult a faculty advisor each semester for curriculum updates.

Microsoft Networking Support

Course NumberTitleCredits
CMSY-201Computer Systems Work Experience I

3-4 credits

MSFT-277MS Server 2003 Network Infrastructure

3 credits

MSFT-278Planning Microsoft Windows Server 2003 Network Infrastructure

3

MSFT-279Microsoft Windows Server 2003 Active Directory Infrastructure

3

MSFT-282Designing Microsoft Windows Server 2003 Active Directory and Network Infrastructure

3

MSFT-283Designing Security for Microsoft Networks

3

MSFT-572Implementing and Managing MSFT Exchange 2000

3

MSFT-862Administering a MSFT SQL Server 2000 Database

3

MSFT-863Programming a MSFT SQL 2000 Database

3

Help Desk Support and Application Development

Course NumberTitleCredits
CMSY-121Structured Logic and Program Design

3 credits

CMSY-147Introduction to Web Site Authoring

3 credits

CMSY-181Introduction to C++ Programming

4 credits

CMSY-190Introduction to Visual Basic.NET

3 credits

CMSY-195Intermediate Visual Basic.NET

3 credits

CMSY-199Introduction to Java

3

CMSY-201Computer Systems Work Experience I

3-4 credits

CMSY-217Java III - Advanced

3 credits

CMSY-250Systems Analysis and Design

3

CMSY-255Introduction to Unix and Linux

3

CMSY-256Linux Server Administration

3 credits

CMSY-281Advanced C++ Programming

4 credits

Internetworking Support

Course NumberTitleCredits
CMSY-201Computer Systems Work Experience I

3-4 credits

CSCO-281Network Fundamentals

3

CSCO-282Routing Protocols and Concepts

3

CSCO-283LAN Switching and Wireless Network

3 credits

CSCO-284Accessing the WAN

3 credits

CSCO-308Ccna Security

3

CSCO-651Implementing IP Routing

3

CSCO-652Implementing IP Switches

3

CSCO-653Maintaining & Tshooting IP

3

ELEC-140Network Cabling Systems

3 credits

This is a rapidly changing field driven by technical advances and emerging technologies. To meet the needs of business and industry, the college often develops new courses and updates the versions of required courses. These may be used to fulfill program requirements with the approval of a course substitution by the faculty advisor and division chair. Students should meet with a faculty advisor each semester for curriculum updates.

Many students who have already earned bachelor’s degrees enter this area of study with the goal of changing fields. Additionally, a significant number of students enter with advanced skills in areas covered by courses. These non-traditional students are encouraged to consult a program administrator or faculty advisor to determine if passing competency-based tests will allow them to be waived out of a core course and allow them to substitute an advanced course.

Total Credit Hours: 61-64